REMOTE IT MONITORING AND MANAGEMENT (RMM)
or as we like to call it, your personal, remote IT team
WHAT IS IT?
A service which is so efficient, it is similar to having your own dedicated IT team. It is complete with antivirus, web protection, backup and recovery.
With RMM, JSE can monitor your computer systems remotely (again, systems, not screens – your privacy is completely protected) for performance issues.
WHAT ARE THE BENEFITS?
With RMM we are able to detect and resolve internal issues within your IT system before they are able to interfere with your computer’s performance.
Allows you to work without disturbance caused by IT problems. Proactive maintenance, which prevents issues from occurring, rather than just fixing them as they arise – avoids downtime, money loss, lack of customer trust.
WHAT DOES IT INCLUDE?
- Installing new or updating software remotely – which preventing lagging and slow programs
- Provides reports and analytics on IT system health – allowing us to identify profitable/non-efficient systems and readjust accordingly.
- Discovering and resolving internal problems before they impact computer performance